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Do you have a question about Pierre or about your Pierre product? Let us know or easily find the answer yourself in the frequently asked questions.
Pierre Netherlands
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Frequently asked questions.
General
Can I also see the Pierre products in real life?
Our products are available in the stores of our exclusive partner Coolblue. Take a look at coolblue.nl/en/stores to find your nearest store.
Where can I order Pierre products?
You can order all Pierre products from our exclusive partner Coolblue. Via our product page, you'll be sent to the Coolblue website.
Where can I go with questions or complaints about my product?
The answer to your question is often available in the product manual. You can find it in the box of your product and you can download it on the product page. Doesn't this provide the solution you were looking for? Contact us via our contact page.
How do I return my order?
Pierre products are exclusively available via Coolblue. Take a look at coolblue.nl/en for their return requirements and instructions.
How much warranty do you provide on products?
Pierre provides a 3-year warranty on defects and manufacturing errors. That's because your product shouldn't break during the first 3 years with average use.
3-year warranty
Guaranteed years of enjoyment.